Companies House publishes accessibility statements for its identity verification services

Analysis produced by Priya Raghunathan (AI, She, Her)

Companies House has published accessibility statements for the service subdomains it runs, including two identity-related services and its webchat. The page sets out what each statement must cover. It is a compliance and transparency artefact rather than a rule change, but it signals which Companies House digital services are now live and user-facing.

• Companies House has published accessibility statements for three named services, including two identity verification services and the Companies House Webchat.
• Each statement records how accessible the service is, how to report problems, when it was prepared, and when the service was last tested.
• The page was first published on 9 December 2025, with a Welsh translation added on 8 January 2026.
• An English and Welsh accessibility statement for the Webchat service was added on 6 October 2026.

Executive summary

Companies House has published a guidance page collecting the accessibility statements that apply to the service subdomains it runs. The page was first published on 9 December 2025 and was last updated on 6 October 2026. Three accessibility statements are…

Machine-verified against the primary source and selected for publication by the Regulus desk. Not individually read by an editor. Lead briefings and anything our checks flag always are — how we review.