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Cards Wire 7 segments
0:15
US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 11 claims 29 Oct 2026

FTC warns 25 healthcare plan marketers over deceptive enrollment claims

The FTC's Bureau of Consumer Protection has sent warning letters to 25 companies that market or generate leads for healthcare plans, timed to the current open enrollment period. The letters flag specific categories of claims the agency considers potentially unlawful and reference past enforcement actions. Compliance and marketing teams in this sector should read the claim categories closely against their own current advertising.

  • FTC staff sent warning letters to 25 companies that market or generate sales leads for healthcare plans during the current open enrollment season.
  • The letters flag four categories of potentially unlawful claims, including misrepresenting plan benefits, costs, or falsely claiming a plan is major medical insurance.
  • The letters also warn against falsely claiming enrollees will receive free offers, cash rewards or rebates.
  • The letters cite seven prior FTC enforcement actions as examples, including Simple Health Plans, Benefytt Technologies, and Assurance IQ & MediaAlpha.
  • The FTC says it will send additional warning letters on a rolling basis and does not allege wrongdoing by current recipients.
Source document
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US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 20 claims 29 Oct 2026

FTC and eight states sue Toast over hidden fees and fake 24/7 support claims

The FTC, along with California localities and seven state attorneys general, has sued restaurant point-of-sale and payment provider Toast Inc. This covers what the complaint alleges about hidden fees, a multi-step cancellation process, loan default triggers tied to cancellation, and false customer support claims, and what the legal basis for the case is.

  • The complaint alleges Toast subscriptions average around $900 per month depending on terminals and bundled add-ons.
  • Customers who fail to process payments within 120 days must return hardware or pay its full retail value, according to the complaint.
  • Restaurants that temporarily close are still required to pay $85 a month for payment processing, the complaint alleges.
  • Cancelling customers face an undisclosed early termination fee of $150 per month for each remaining month of the contract, with one consumer allegedly charged $5,318.87 after four years.
  • From September 2021 through late-July 2023, Toast allegedly added a $0.99 fee to certain online orders above $10 without adequate disclosure or consent, a fee that went to Toast rather than the restaurant.
Source document
0:15
US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 16 claims 28 Oct 2026

FTC orders nine firms to reveal personalised pricing and gig pay methods

The Federal Trade Commission has compelled nine airlines, ride-sharing and food-delivery firms to hand over the methodologies behind how they set consumer prices and gig-worker compensation. The inquiry targets whether personal data is used to charge different people different amounts for the same product, and whether driver pay turns on opaque formulas. Recipients have 45 days to respond.

  • The FTC issued Section 6(b) orders to Delta, United, JetBlue, Lyft, Uber, DoorDash, Instacart, Target and Walmart.
  • Recipients have 45 days from receipt of the orders to respond, and non-compliance can be compelled in federal court.
  • The orders seek the inputs, tools and procedures used to set or adjust both consumer pricing and gig-worker compensation.
  • The Commission vote to approve the special orders was 2-0.
  • The FTC says its mid-2024 personalised pricing study examined only middleman consultancies, and this inquiry demands information directly from the firms that set prices.
Source document
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US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 16 claims 26 Oct 2026

FTC and 20 states sue Dollar General over register overcharging

The FTC, joined by 20 state attorneys general, has filed suit against Dollar General Corporation alleging a long-running pattern of charging customers more at the register than the prices displayed on shelves, tags and ads. This briefing covers the allegations, the legal basis and the court where the case will be decided.

  • Twenty states joined the FTC in filing the complaint, including California, Florida, Michigan, Ohio and Tennessee among others.
  • Dollar General operates more than 21,000 stores nationwide, according to the complaint.
  • The complaint alleges Dollar General received tens of thousands of consumer complaints about prices not matching advertised amounts.
  • The FTC and states allege the conduct violates the FTC Act, the Gramm-Leach-Bliley Act and state laws.
  • The Commission vote to authorize filing the complaint was 2-0, and the case was filed in the U.S. District Court for the Middle District of Tennessee.
Source document
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US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 18 claims 23 Oct 2026

FTC sues sextortion relief firm accused of taking $60 million from victims

The FTC obtained a temporary halt against Digital Forensics Corporation, alleging it exploited sextortion victims by charging up to $20,000 for services it never performed, including fake investigative reports and manufactured reviews. The complaint names Belkin, several affiliated companies and multiple statutes allegedly violated, giving compliance and consumer-protection teams a detailed account of the deceptive tactics alleged.

  • The FTC alleges Digital Forensics misled victims into paying at least $60 million for sextortion assistance services that were never provided.
  • Consumers were charged between $1,499 and $20,000 for a 'Phase 1' package promising tracking, communication and law enforcement reporting that allegedly did not occur.
  • Defendants allegedly generated fake positive reviews using employees in India, purchased reviews from Uber drivers, and coerced customers into posting reviews before receiving services.
  • The complaint names Belkin, Digital Forensics and twelve affiliated companies, filed in the U.S. District Court for the Northern District of Ohio.
  • The FTC alleges violations of the FTC Act, the Telemarketing Sales Rule, the Reviews and Testimonials Rule and the Gramm-Leach-Bliley Act.
Source document
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US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 19 claims 22 Oct 2026

FTC sues ticket broker REPS over scheme to bypass purchase limits

The FTC referred a complaint to the Department of Justice against ticket broker REPS & Company and three executives, alleging systematic circumvention of ticket-issuer purchase limits under the Better Online Ticket Sales Act. The case touches on how resellers evade platform security controls and what obligations that law imposes on brokers operating at scale.

  • The complaint alleges REPS purchased more than eight tickets for at least 83,500 events since 2022.
  • REPS allegedly spent more than $1.3 billion to amass more than 18.5 million tickets.
  • The complaint alleges REPS generated at least $120.8 million in profit reselling these tickets.
  • One example cites $833,000 in profit from using 1,300 accounts to buy 7,624 tickets to a 2023 Beyonce Renaissance tour concert in Kansas City.
  • The Commission voted 2-0 to refer the complaint to the DOJ, which filed it in the U.S. District Court for the Southern District of California.
Source document
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US US Federal Trade Commission — press releases Source document ↗
United States US Federal Trade Commission — press releases Conduct & Consumer ✓ 21 claims 22 Oct 2026

FTC wins $106.8 million judgment shutting down debt relief scheme

This item covers a default judgment and related stipulated orders closing out an FTC enforcement action against a debt relief operation accused of impersonating banks and government agencies. It matters for compliance teams at debt relief and credit services firms because it details the specific bans and asset turnover terms now attached to individuals and entities in the industry.

  • The court entered a $106.8 million default judgment on October 14, 2026 against Accelerated Debt Settlement Inc. and six affiliated entities.
  • Jeffrey Lakes faces a $104.3 million judgment, jointly and severally with other defendants, partially suspended after he turns over approximately $12.6 million in assets.
  • Robert Knechtel's $37,299,828 judgment will be suspended based on his inability to pay.
  • Elizabeth Reaney must transfer $175,000 or the title to her home in Scottsdale, Arizona.
  • The order bans defendants from impersonating government entities or businesses, telemarketing, and misrepresenting credit report purposes or debt relief outcomes.
Source document