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Cards Wire 9 segments
3:20
FCA FCA Source document ↗
United Kingdom FCA Conduct & Consumer ✓ 24 claims 03 Nov 2026

FCA backs car finance settlement offers while compensation scheme stays suspended

The FCA has set out what it expects from motor finance lenders that want to make early settlement offers to customers owed redress while the compensation scheme is partially suspended pending court challenges. Barclays Partner Finance will offer some customers now. The regulator published a mandatory consumer factsheet and survey evidence that most complainants want the choice to settle sooner.

  • Lenders may make settlement offers now, but the FCA expects offers of no less than a customer would receive under the compensation scheme.
  • Accepting an offer is final: customers keep any money even if courts later imply less, but cannot claim more, and offers cannot be taken to the Financial Ombudsman Service.
  • Firms must give customers an FCA factsheet and are expected to notify the regulator before making offers; the FCA will list participating lenders online.
  • Barclays Partner Finance has confirmed it will make settlement offers to some customers owed compensation.
  • The scheme remains partially suspended, with legal challenges due to be heard between 16 February and 3 March 2027; firms must keep progressing complaints meanwhile.
Source document
0:15
ICCC International Criminal Court Source document ↗
Global International Criminal Court Conduct & Consumer ✓ 14 claims 30 Oct 2026

Austria gives EUR 200,000 to ICC victims trust fund for 2026

A short ICC press release records Austria's 2026 voluntary contribution to the Trust Fund for Victims, breaking down how the money will be split and noting the country's funding history since 2007. Relevant to institutions tracking state party funding of international justice mechanisms.

  • Austria contributed EUR 200,000 to the ICC Trust Fund for Victims in 2026.
  • EUR 100,000 of the contribution is earmarked for survivors of sexual and gender-based violence.
  • The remaining EUR 100,000 will fund reparation awards ordered by the ICC and other victim programmes.
  • Austria has made voluntary contributions to the TFV annually since 2007.
  • The TFV has set a minimum annual programme funding target of EUR 10 million and flags urgent reparations needs in the Ntaganda and Ongwen cases.
Source document
play
FCA FCA Source document ↗
United Kingdom FCA Conduct & Consumer ✓ 13 claims 29 Oct 2026

FCA opens FSCS compensation route for former Verus Financial customers

The FCA is directing former customers of failed adviser Verus Financial Services Limited to the Financial Services Compensation Scheme, which has opened claims following an investigation. The notice sets out how to claim, how Ombudsman complaints interact with FSCS claims, and warns against using claims management firms or third parties.

  • Verus Financial Services Limited has not held permission to carry out any regulated financial services activity in the UK since 2025.
  • Verus cannot sell, transfer or reduce its assets without approval from the FCA.
  • FSCS has placed Verus under investigation and is now open to receive customer compensation claims.
  • Customers with an existing Financial Ombudsman complaint must still separately file a claim with FSCS, though no evidence resubmission is needed if their file is transferred.
  • The FCA states most of Verus's former clients will see no benefit from involving a third party, including claims management companies, in making a claim.
Source document
0:15
FCA FCA Source document ↗
United Kingdom FCA Conduct & Consumer ✓ 19 claims 26 Oct 2026

Adviser Chandler King enters creditors' voluntary liquidation after FOS complaints

This item covers the collapse of Chandler King (City) Limited, an FCA-authorised financial adviser, into creditors' voluntary liquidation. It sets out what triggered the failure, who now administers client claims, and how the FSCS compensation scheme applies. Relevant for firms monitoring adviser-sector insolvencies and FOS complaint patterns on suitability.

  • Chandler King (City) Limited entered creditors' voluntary liquidation on 17 September 2026.
  • Grace Jones and Karyn Jones of Parker Andrews were appointed as joint liquidators.
  • On 28 April 2026 the firm agreed a voluntary requirement with the FCA restricting its activities.
  • The Financial Ombudsman Service upheld complaints that the firm gave unsuitable investment advice without adequately explaining risks.
  • Eligible clients can claim up to £85,000 from the FSCS for custody assets and client money shortfalls.
Source document
0:15
DFI Washington State DFI Source document ↗
United States Washington State DFI Conduct & Consumer ✓ 18 claims 22 Oct 2026

Washington DFI tells consumers how to dispute credit report errors

A consumer-facing blog post from Washington's Department of Financial Institutions walks through what to do when a credit report shows an account, balance or inquiry a consumer does not recognise. It covers investigation, the dispute process with credit reporting companies, and when to escalate to DFI.

  • Consumer Reports found that more than one in 10 people have inaccurate information on their credit report that could affect their score.
  • AnnualCreditReport.com recommends identifying the disputed item, explaining why it is believed inaccurate, and submitting supporting documents.
  • Consumers should keep original documents and save copies of everything sent to or received from disputed parties.
  • Disputes can be filed both with the credit reporting company and with the company that furnished the disputed information.
  • Washington DFI says it may assist if a dispute goes unresolved and the financial service provider falls under its authority.
Source document
0:15
DOJ DOJ Criminal Division Source document ↗
United States DOJ Criminal Division Conduct & Consumer ✓ 17 claims 20 Oct 2026

Instacart to pay $5 million over hiring practices that favored visa holders

This item covers a joint DOJ Civil Rights Division and EEOC settlement with Instacart resolving citizenship-status and national-origin discrimination claims tied to the company's PERM visa sponsorship recruitment. It matters to employers running PERM processes, since the case turns on a narrow but common recruitment practice that regulators treated as discriminatory.

  • Instacart will establish a settlement fund of up to $4,000,000 for applicants and deterred applicants affected from December 2023 to February 2026.
  • Instacart will pay $1,000,000 in civil penalties to the United States, separate from the compensation fund.
  • Investigators found Instacart required physical mailing of applications for PERM-advertised positions, departing from its standard electronic application process.
  • Instacart must post PERM positions on its public career website, accept electronic applications, train staff and submit to monitoring and reporting requirements.
  • This is the fifteenth settlement under the Protecting U.S. Workers Initiative and EEOC's fourth public settlement under Project Firewall since 2025.
Source document
0:15
MAS MAS — Monetary Authority of Singapore Source document ↗
MAS — Monetary Authority of Singapore Conduct & Consumer ✓ 17 claims 20 Oct 2026

MAS moves to make FIDReC dispute scheme mandatory for payment institutions

MAS wants to close a gap left since the Payment Services Act commenced in 2020, when payment firms were exempted from the independent dispute-resolution requirement that binds other retail-facing financial institutions. This consultation extends FIDReC membership to major and standard payment institutions, flags stablecoin issuers for later inclusion, and sets out how onboarding fees, case fees and levies will be worked out through 2027.

  • All MPI and SPI licensees under the Payment Services Act 2019 would be required to subscribe to FIDReC under a new limb in Part 1 of the Second Schedule to the DRS Regulations.
  • MAS-regulated stablecoin issuers will be added as a further amendment after the stablecoin regulatory framework comes into force; MPI/SPI members who later acquire a stablecoin licence need not reapply.
  • Money-changing licensees are excluded because of simple business models, smaller sums handled and complaints that typically concern service and exchange rates rather than financial loss.
  • Subscribing PSPs will pay an initial onboarding fee, case fees per eligible dispute and an annual general levy, with the framework to be settled with industry over 2027.
  • Since the Shared Responsibility Framework took effect to 30 June 2026, FIDReC received 416 claims against e-wallet providers and handled 141, of which 99% concluded at mediation and 1% required adjudication.
Source document
0:15
FCA FCA Source document ↗
United Kingdom FCA Conduct & Consumer ✓ 21 claims 15 Oct 2026

Upper Tribunal to hear motor finance redress scheme challenge in February 2027

The FCA has a hearing date for the legal challenges to its motor finance compensation scheme. The segment covers who is challenging, what lenders must still do while the scheme is partially suspended, and the contingency the regulator is telling firms to plan for if the scheme is struck down. Relevant to anyone managing redress exposure or provisioning in motor finance.

  • Upper Tribunal will hear the challenges between 16 and 26 February 2027, with judgment expected in the following months.
  • Challengers are VW, Mercedes Benz and Crédit Agricole auto finance units, plus Consumer Voice represented by Courmacs Legal.
  • FCA tells lenders to make financial provisions, engage auditors and prepare for the scheme being quashed with no complaint-handling pause.
Source document
0:15
CFPB CFPB Source document ↗
United States CFPB Conduct & Consumer ✓ 13 claims 15 Oct 2026

CFPB opens debanking probe of nine largest US banks after OCC report

The CFPB has picked up an OCC report naming the nine largest national banks and turned it into an enforcement lane. This segment covers who is named, which statutes the bureau will test them against, and how a politically framed consumer-protection action reshapes supervisory exposure for institutions above the $10 billion threshold.

  • The CFPB will investigate the nine OCC-named banks and others for compliance with ECOA, FCRA adverse-action rules and UDAAP.
  • The OCC report cited debanking of sectors including firearms, oil and gas, and tobacco, with excerpts from bank emails.
  • The initiative implements Executive Order 14331; the CFPB supervises banks above $10 billion in assets.
Source document