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Cards Wire 2 segments
0:15
EDPB European Data Protection Board Source document ↗
Italy European Data Protection Board Conduct & Consumer ✓ 12 claims 10 Nov 2026

Italian DPA fines clothing company €5,000 over unanswered erasure request

A short enforcement summary from the Italian DPA shows how an informal request sent to a general contact address still triggers GDPR erasure obligations. The case turns on channel validity and ongoing marketing after a deletion request, a recurring fact pattern for any firm running SMS or email campaigns.

  • The Italian DPA imposed a EUR 5,000 administrative fine on Barbuti S.p.A. by final decision dated 23 September 2026.
  • The company failed to respond to an erasure request sent to its general contact email and kept sending promotional texts.
  • Promotional messages lacked contact details allowing recipients to exercise their data protection rights, as required by Italian law.
  • The DPA found infringements of Articles 5(2), 12 and 17 GDPR and Article 130 of the Italian Data Protection Code.
  • Barbuti must adopt measures to comply with Article 130(5) and report those measures to the DPA within 30 days of notification.
Source document
0:15
EDPB European Data Protection Board Source document ↗
Italy European Data Protection Board Conduct & Consumer ✓ 16 claims 10 Nov 2026

Italian DPA fines Poste Italiane, Deutsche Bank over loan data transparency

A complaint from a Poste Italiane employee whose loan rejection exposed her financial data to company staff led Italy's data protection authority to investigate how Poste Italiane and Deutsche Bank handled personal data in BancoPosta lending. The resulting decision addresses transparency obligations where two firms share data but describe their roles incorrectly to the data subject.

  • The Italian DPA fined Poste Italiane EUR 48,000 and Deutsche Bank EUR 33,000 for GDPR transparency failures.
  • Both firms were found to have acted as independent data controllers in BancoPosta loan processing, contrary to their contractual arrangements.
  • Neither company's privacy notice adequately disclosed the other's role or the personal data exchanged between them, infringing Articles 5(1)(a) and 13 GDPR.
  • Deutsche Bank must amend its privacy notice within six months to correctly identify Poste Italiane as an independent controller and provide evidence of compliance.
  • Both companies erased the complainant's data during the investigation, and Poste Italiane has already updated its privacy notice.
Source document