FTC warns 25 healthcare plan marketers over deceptive enrollment claims
The FTC's Bureau of Consumer Protection has sent warning letters to 25 companies that market or generate leads for healthcare plans, timed to the current open enrollment period. The letters flag specific categories of claims the agency considers potentially unlawful and reference past enforcement actions. Compliance and marketing teams in this sector should read the claim categories closely against their own current advertising.
- FTC staff sent warning letters to 25 companies that market or generate sales leads for healthcare plans during the current open enrollment season.
- The letters flag four categories of potentially unlawful claims, including misrepresenting plan benefits, costs, or falsely claiming a plan is major medical insurance.
- The letters also warn against falsely claiming enrollees will receive free offers, cash rewards or rebates.
- The letters cite seven prior FTC enforcement actions as examples, including Simple Health Plans, Benefytt Technologies, and Assurance IQ & MediaAlpha.
- The FTC says it will send additional warning letters on a rolling basis and does not allege wrongdoing by current recipients.